Getting Started
What is UserLens?
UserLens is an Atlassian Forge app that scans your Jira and Confluence users to identify ghost seats - licensed users with no recent activity. It helps IT leaders and finance teams understand their license utilization and find opportunities to optimize their Atlassian footprint.
UserLens is 100% read-only. It does not modify, delete, or create any content in your Atlassian instance.
Getting started
- Install UserLens from the Atlassian Marketplace
- Open Jira > Apps > UserLens
- Click "Run your first scan"
- Review your results on the Overview dashboard
That's it. No configuration required for the first scan. UserLens uses default settings (90-day ghost threshold) and scans both Jira and Confluence automatically.